Last Updated: June 2023

At Classic Gents Fit, we deliver our mod-inspired wardrobe essentials with the same precision as we craft them. Whether you’re awaiting your first pair of Chelsea boots or exchanging a cardigan for the perfect fit, our policies are designed with the attention to detail you’d expect from a brand that celebrates 1960s sophistication.

Shipping Information

We dispatch worldwide (excluding certain Asian and remote regions) with two tailored shipping options:

1. Standard Shipping – $12.95

  • Carriers: DHL or FedEx
  • Processing time: 1-2 business days
  • Delivery window: 10-15 business days after dispatch
  • Tracked service with signature required

2. Free Shipping (Orders over $50)

  • Carrier: EMS
  • Processing time: 1-2 business days
  • Delivery window: 15-25 business days after dispatch

Mod Tip: For special occasions requiring expedited delivery, contact our mod-savvy team at [email protected] – we’ll arrange service with the urgency of a last-minute invitation to a jazz club.

Our Returns Promise

Should any item not meet your exacting standards (though we’re confident our Beatle hats will sit as perfectly as our knitted polos fit), we accept returns within 15 days of delivery for most items in original condition – tags attached, unworn, and unwashed.

The Returns Process

Follow these steps with the precision of a well-tied Windsor knot:

  1. Initiate your return: Email our team at [email protected] with your order number and return request details (use our template below for mod-approved efficiency).
  2. Await approval: We’ll respond within 2 business days with return authorization and instructions – as promptly as our 1960s banker-inspired service.
  3. Package securely: Return items in original packaging with all tags, like carefully storing your granny glasses in their case.
  4. Ship back: Send via tracked mail to:
    Classic Gents Fit Returns
    117 Hidden Pond Road
    Nashville, TN 37203
    United States

Note: Return shipping costs are the customer’s responsibility, unless the item arrived damaged or incorrect – we handle mistakes with the same seriousness as a misaligned pocket square.

Return Request Template

Copy and paste this template into your email for swift processing:

Subject: Return Request for Order #[Your Order Number]

Dear Classic Gents Fit Team,

I would like to request a return/exchange for my recent order (#[Your Order Number]).

Details:
– Item(s) for return: [Product Name(s)]
– Reason: [Fit Issue/Change of Mind/Defect (please describe)]
– Preferred resolution: [Refund/Exchange for Size [ ]/Exchange for Item [ ]]

Please advise next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]

Refund Process

Once we receive and inspect your return (with the same care we inspect our bowling shoes for quality):

  • Timing: Refunds process within 5 business days, appearing in your account as quickly as our knitted polos become wardrobe staples (typically 3-10 additional business days depending on your financial institution).
  • Method: Funds return to your original payment method – as reliably as our braces keep your trousers at the perfect height.
  • Exchanges: For size exchanges, we’ll ship your new item with the same speed as our standard delivery (excluding transit time for returns).

Non-Returnable Items

Certain items are as final as a perfectly tailored suit:

  • Final Sale Items: Clearly marked during purchase
  • Personalized/Custom Items: Monogrammed cardigans or altered trousers
  • Intimate Apparel: Socks and undershirts for hygiene reasons
  • Damaged by Customer: Items showing wear beyond trying on

International Returns

For our global mod enthusiasts (excluding certain Asian and remote regions):

  • Follow the same process – though return shipping times may vary like the perfect drape of flares
  • Customs fees/duties for returns are the customer’s responsibility
  • Refunds exclude original shipping costs – as carefully considered as our desert boot leather selection

Style Tip: Unsure about sizing between our loafers and creepers? Our mod experts can advise before purchase – contact us with the same confidence you’d show when selecting between cardigans and jumpers.

For further assistance, our team stands ready at [email protected] – because customer service should be as impeccable as your mod wardrobe.